Privacy Policy

Effective Date: September 23, 2026

Ericka Flood, MD (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our practice, or using our online services.

This Privacy Policy explains what information may be collected through this website, how we use it, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide through our website, including your name, email address, telephone number, appointment request information, and information submitted through contact or inquiry forms.

Please do not submit sensitive medical information through a general website contact form unless the form is specifically designated as a secure method for communicating health information.

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

How We Use Your Information

Information collected through this website may be used to respond to inquiries, process appointment requests, communicate with current or prospective patients, provide information about our services, operate and improve the website, maintain website security, and comply with applicable legal or regulatory requirements.

We do not sell your personal information.

Health Information and HIPAA

As a medical practice, certain information that Ericka Flood, MD receives or maintains in connection with providing healthcare services may constitute Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (“HIPAA”).

PHI is handled in accordance with applicable federal and state privacy laws and our Notice of Privacy Practices.

This website Privacy Policy describes information collected through the website and is not intended to replace our HIPAA Notice of Privacy Practices.

Online Forms and Communications

Information transmitted through the internet, including information submitted through website forms or ordinary email, may not always be completely secure.

For medical questions, treatment information, laboratory results, prescriptions, or other sensitive health information, patients should use the secure communication methods provided by our practice whenever available.

If you believe you are experiencing a medical emergency, do not use this website or its contact forms. Call 911 or seek appropriate emergency medical care.

Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, improve performance, and measure website traffic.

We may use third-party website, analytics, scheduling, hosting, or other technology providers to support the operation of the website. These providers may collect information according to their own privacy practices and the services they provide to us.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third-Party Services and Links

Our website may contain links to third-party websites or services, including scheduling platforms, patient portals, social media platforms, maps, or other resources.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you choose to use.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, disclosure, alteration, or destruction.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

Information Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, meet our legal and regulatory obligations, resolve disputes, and maintain appropriate business and medical records.

Medical records and Protected Health Information may be subject to separate retention requirements.

Children’s Privacy

This website is not directed toward children under the age of 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate authorization.

Your Privacy Choices

You may contact us to request that we update or correct personal contact information you have submitted through the website or to request that we stop sending non-essential marketing communications.

Rights concerning medical records or Protected Health Information are governed by our Notice of Privacy Practices and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, technology, services, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Ericka Flood, MD
Integrative Cardiometabolic Medicine
Baton Rouge, Louisiana
Phone: 225-800-6399
Website: erickafloodmd.com